When shoppers switch channels,
your answers follow.
Launch one knowledge brain for products, policies, and order status across web, email, chat, and in-store.
Conversations that feel like a helpful associate
Conversations that feel like a helpful store associate
Customer engagement, in your voice
Match tone to your brand, from premium concierge to friendly neighborhood store.
Answer with context like order status, store hours, returns, and stock.
Handle multiple languages without training a new script.
Brand voice
Response style
Language
Retailloop
Your AI Agent
Speed matters in customer experience
When customers reach out, answers arrive fast
Retailloop handles calls, chat, and messages 24/7, then hands off with full context when needed.
Answer every call
Capture questions, book appointments, and log leads even after hours.
Set up without a rebuild
Your first rollout, step by step
Ground your knowledge
Bring in FAQs, policies, products, and your brand voice so answers sound like your store.
Make your agent smarter over time
Everything your agent needs to stay sharp
One knowledge base
Pull products, policies, and FAQs from your sources so answers stay consistent.
Live conversation insights
See what customers ask most and where drop-offs happen.
Speak customers’ language
Serve 95+ languages without extra training.
Always up to date
Keep content synced as your catalog or policies change.
Context-aware responses
Understand intent and answer with the right detail, not canned scripts.
Security and control
Protect data with role access and compliance-ready controls.